Ultra Drip Refund Policy
At Ultra Drip, we strive to ensure our users in the United Kingdom are satisfied with our advice and strategies for personal growth. Here we explain how and under what conditions you can request a refund for our paid materials and subscriptions.
Refund Conditions
If you are dissatisfied with a purchased material or subscription, you can request a refund within 5 days of purchase. A refund is possible if you have used less than 20% of the content. We understand that our materials may not always meet your expectations, so we offer the opportunity to return funds subject to these conditions.
How to Request a Refund
To request a refund, contact our support service via the contacts page. State the reason for the refund, the name of the purchased material or subscription, and payment details (date of purchase, order number). We will quickly review your request and provide further instructions.
Refund Process
After the request is approved, the money will be returned to the same payment method within 5-7 business days. The exact credit period depends on the processing speed of your bank or payment system in the United Kingdom.
Exceptions to the Refund Rules
Refunds are not possible in the following cases:
- If more than 20% of the paid content has been used.
- For events that have already taken place.
- For individually developed materials or consultations if the main part of the work has been completed.
- For downloadable materials (e.g., templates, e-books) if they were downloaded after purchase.
- After 5 days from the moment of payment.
Changes to the Refund Policy
We may update this refund policy. We recommend regularly checking this page to stay informed of the latest information.
Contact Us
If you have questions about our refund policy, please contact us. We are always ready to help and answer all your questions about our paid resources for self-development in the United Kingdom.