Privacy Policy
The privacy policy applies to personal data provided by the company's clients, both for the provision of various services and for other interactions, as a rule, in electronic format, as well as with client participation in company promotions, providing technical support to the client and warranty service.
The company reserves the right to make changes and additions to the existing provisions of the Privacy Policy, while these changes and additions will take priority over the current provisions of the Policy. Please note that the services provided may contain links to third parties who have their own Privacy Policy provisions. In such cases, the company is not responsible for the content and compliance with the provisions of the Privacy Policy of any third-party company. By providing their personal data, the client gives full consent to their processing by methods provided for by the current provisions of the company's Privacy Policy.
Procedures for Collection, Storage, and Destruction of Personal Data
The company collects personal data only with the user's consent and exclusively to provide the client with a service or services requiring private information: purchases in the online store, participation in promotions, warranties, and service. To prevent leakage of the client's personal data, it uses a full range of information security measures (technical and organizational).
The maximum storage period for client personal data is 75 years from the date the company receives the private information. In other cases, the company stores personal client data until the termination of its activities.
Destruction, anonymization, or blocking of personal data or parts of client data is carried out to exclude the possibility of further processing of this information.
The company collects client personal data in the following categories:
Technical Information:
- access time and IP address;
- sources of referral to the company's internet resource;
- Internet pages visited by the user;
- advertising banner views;
- other technical information provided by the user's browser;
- client's phone number (in case of a call to the numbers specified on the company's website).
When registering on the site, the company collects personal information of the client necessary for user authentication / service personalization / order delivery / client feedback:
- username;
- e-mail, phone number, and address (in case of product delivery to any address);
Information on User Actions:
- information about agreements/contracts between the client and the company;
- information about inquiries and requests sent to the company;
- data on products and services purchased by the client that the client has used;
- payments made and other financial information provided for by the legislation of the United Kingdom.
Objectives of Processing Client Personal Data:
- sale of products and provision of other services to the client;
- taking customer wishes into account (when developing a new product or service);
- informing the client about promotions, discounts, and special offers via email and SMS newsletters;
- providing feedback to clients.
The company does not provide client personal data to third parties, except in the following cases:
- obtaining the user's direct consent for the transfer of their personal data to a third party;
- at the request of law enforcement agencies in accordance with current legislation;
- merger or acquisition of the company.
Use of Cookies and Pixel Tags
Cookies allow the collection of the following information about the client: IP address / operating system / browser type / URLs of referring sites. This is necessary to improve the services provided to the company's client (saving the password on the site when closing the browser, traffic analysis, etc.). Pixel tags are used for the graphic display of anonymized information about users on the site (visitor/view counters on the site). If desired, the client can prevent tracking of their actions at any time by disabling Cookies.
User Rights Regarding Personal Data
All clients can edit their personal data in their personal account. If a user expresses a desire to stop processing their personal data, the client should contact us.